Shipping policy
Pre-Order Shipping Policy
At Project Unbound, many of our releases are offered as pre-orders. This allows us to produce limited quantities, reduce waste, and focus on delivering quality products.
How Pre-Orders Work
When you place a pre-order, you are purchasing an item before it has been produced and shipped. Payment is collected at checkout to secure your order.
Production & Shipping Timeline
- Pre-orders typically require 2–5 weeks for production and fulfillment.
- Once production is complete, your order will be shipped and tracking information will be sent to the email provided at checkout.
- Shipping times vary depending on your location.
Delays
Production timelines are estimates and may be affected by manufacturing, supply chain, or carrier delays. If a significant delay occurs, we will provide updates to customers as soon as possible.
Order Changes & Cancellations
Because pre-order items are produced based on demand, all sales are considered final once production begins. If you need assistance with your order, please contact us at projectunbound.help@gmail.com as soon as possible.
Questions
For any questions regarding your order, please contact us at projectunbound.help@gmail.com.